Dedicated Customer Service & Support
Your Team Is The Priority For Our Team
Instant Access To Our Dedicated Inside Sales Team
At CTIS, every customer—regardless of account size—has full access to our Inside Sales Team, available daily to meet your industrial supply needs in Houston. While our sales reps conduct regular onsite visits, our team is always on hand to assist. With a deep understanding of each shop’s goals, we match you with cost-effective tooling options, leveraging our vast network of suppliers to keep your operations running smoothly and efficiently.
Find The Perfect Tools For Your Needs
We understand that every business has specific requirements. Our Inside Sales Team works diligently to find the best tools that align with your needs, ensuring maximum efficiency and productivity.
Save Time And Money With Our Extensive Supply Network
With our extensive network of suppliers, CTIS has access to a wide range of tools at competitive prices. By leveraging this network, we can help drive costs down and provide you with cost-effective solutions without compromising on quality.
A Seamless Order Process From Start To Finish
Our Inside Sales Team follows your order from the time it is placed to the moment it leaves on a delivery truck. You can rest assured knowing that our team will oversee the entire order process. Sit back and relax as we handle all the logistics and ensure a smooth delivery right to your shop.
Rapid Response In Critical Situations
Emergencies happen, and there are times when you need your order now. We can help in executing rush orders promptly and efficiently, getting you the equipment faster than anyone around. We'll work with each team your order travels through, making sure it hits the deadline you need it to.
Brands We Trust
Unlimited Access To Our Team
Every account with CTIS unlocks the full potential of our tooling & supply team. When we say we put your first, that stays consistent throughout every single department in our organization. As a CTIS customer, you can count on dedicated from the following, every single day.
Outside Sales Team
Our boots on the ground, the Outside Sales Team dedicate all day, every day to physically serving our customers. Regular visits, onsite maintenance work, inventory assistance, emergency deliveries, and everything in between. Our outside sales reps are in your shops, providing unrivaled service right in the middle of it.
Inside Sales Team
No matter what you're working on, our Inside Sales Team is a phone call away. They work daily to find what our customers are looking for, at the best possible price point, and usher those orders from placement to delivery. They serve as the glue that holds together each phase an order's lifespan, and they can't wait to take your call.
Delivery Team
It's hard to imagine a group of people more important to meeting your needs than our Drivers. They're responsible for getting your order from us to you, as fast or faster than you need it. Whether it's a typical order of consumables, or an emergency, same-day rush, they'll get it to you well before the buzzer.
Purchasing Team
There are countless ways to purchase tools, and even more places to get them from. In Purchasing, they're goal is to balance cost-effectiveness with timely receiving. After an order is placed, they jump through the hoops to get each order from our huge network of suppliers while keeping our commitment to your budget.
Warehouse Team
There are plenty of supplies that are in daily demand, and our warehouse is set up to keep those in stock constantly. Our Warehouse Team maintains that inventory, and prepares each order for delivery to our customers from what's on our shelves, and what is shipped in on a daily basis.
Accounting Team
With all the in-house accounting tasks you have to manage for yourself, we're not looking to be another one. Our Accounting Team gives you dedicated assistance in keeping your account with us current, maintaining minimal purchasing paperwork, and helping you with flexible financing options when they're available.